1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact details (name, email address, phone number, business address)
• Business information (company name, job title, industry)
• Account credentials and preferences
• Payment and billing information
• Communication records and support interactions

Technical Information

• IP addresses and device identifiers
• Browser type, operating system, and device information
• Usage data and analytics (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• API usage logs and system performance data

AI Training Data

2. How We Use Your Information

Business Operations

• Analyze usage patterns to improve our services
• Conduct research and development for new AI features
• Ensure security and prevent fraud or abuse
• Comply with legal obligations and regulatory requirements

Marketing & Communications

With your consent, we may use your information to:

• Send promotional materials and product updates
• Provide personalized recommendations
• Invite you to events, webinars, or surveys
• Share relevant industry insights and content

3. Information Sharing & Disclosure

We do not sell your personal information. We may share information in these circumstances:

• Service Providers: Trusted partners who help deliver our services (hosting, payment processing, analytics)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law, court order, or to protect our rights
• Consent: When you explicitly authorize us to share specific information

4. Your Privacy Rights

Under applicable privacy laws (GDPR, CCPA, and others), you have the following rights:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Withdraw consent for marketing communications or data processing
• Restriction: Limit how we process your personal information
• Object: Object to certain types of data processing

5. Data Security & Protection

6. Data Retention

We retain your information only as long as necessary to:

• Provide our services and support your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Improve our AI systems and service quality

7. International Data Transfers

If you're located outside the United States, your information may be transferred to and processed in the US. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Privacy Shield principles and successor frameworks
• Equivalent protection measures as required by local law

8. Children's Privacy

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences.

10. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for service users