1. Acceptance of Terms

Your continued use of our services constitutes acceptance of these terms and any future modifications. If you do not agree to these terms, you must immediately cease using all OrenGen services.

2. Service Description

OrenGen Worldwide LLC provides AI-powered digital solutions including:

• AI Infinite CRM: Customer relationship management platform
• AI Agents & Chatbots: Intelligent virtual assistants and conversational AI
• AI Call Center: Automated phone and communication systems
• Bulk Email Validation: Email verification and list cleaning services
• Marketing Automation: Automated marketing campaigns and workflows
• Website Development: Custom web design and development services
• SEO Services: Search engine optimization and digital marketing
• SMTP Systems: Email delivery infrastructure and services
• Digital Downloads: Software, templates, and digital products
• Consulting Services: AI strategy and technology consulting
• Custom AI Development: Bespoke artificial intelligence solutions

3. AI Communications Policy

4. User Account & Registration

Account Requirements

• You must be at least 18 years old to create an account
• You must provide accurate and complete registration information
• You are responsible for maintaining account security and confidentiality
• One person or entity per account (no sharing accounts)
• You must notify us immediately of any unauthorized use

Account Verification

OrenGen reserves the right to verify account information and may require additional documentation for:

• Business verification and compliance
• Payment method validation
• Identity confirmation for high-value services
• Regulatory compliance requirements

5. Acceptable Use Policy

Permitted Uses

• Commercial use for legitimate business purposes
• Educational and research applications
• Personal use in accordance with service limitations
• Integration with third-party platforms and systems

Prohibited Activities

6. Payment Terms

Billing and Payments

• Payment Due: All fees are due in advance
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Payment Methods: Credit cards, PayPal, bank transfers, cryptocurrency
• Currency: All prices in USD unless otherwise specified
• Taxes: Customer responsible for applicable taxes and fees

No Refund Policy

Overdue Payments

• Late fees of 1.5% per month on overdue amounts
• Service suspension after 7 days past due
• Account termination after 30 days past due
• Collection actions and legal remedies

7. Intellectual Property Rights

OrenGen Intellectual Property

User Content License

By uploading content to OrenGen services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and process your content solely for providing services to you.

8. Privacy & Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which forms part of these Terms of Service.

Data Processing

• We process data in accordance with applicable privacy laws
• AI systems may use anonymized data for improvements
• We implement enterprise-grade security measures
• Data retention policies apply to all stored information

9. Service Availability & Performance

Service Level Commitment

Service Modifications

OrenGen reserves the right to modify, suspend, or discontinue services with reasonable notice, except in cases of emergency maintenance or security concerns.

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold harmless OrenGen Worldwide LLC from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms of Service
• Your use of services in violation of applicable laws
• Content you submit or transmit through our services
• Your breach of third-party rights or agreements
• Any negligent or wrongful acts or omissions

12. Termination

Termination by User

• You may cancel subscriptions at any time
• No refunds for early termination
• Access continues through current billing period
• Data export available for 30 days post-termination

Termination by OrenGen

13. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, parties agree to attempt good-faith resolution through direct communication.

Binding Arbitration

14. Governing Law

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any legal actions must be brought in the courts of Fort Worth, Texas.

15. Changes to Terms

OrenGen reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified terms.

Notification of Changes

• Email notification to registered users
• Prominent website notice
• In-app notifications where applicable
• 30-day notice for material changes affecting rights or obligations

16. Additional Legal Provisions

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between you and OrenGen Worldwide LLC.

Assignment

You may not assign these Terms without our written consent. OrenGen may assign these Terms in connection with a merger, acquisition, or sale of assets.