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AI Bundles: voice and chat on one workflow

AI Bundles deploy Buy-Lingual™ AI Voice and AI Employees together, sharing lead capture, routing, CRM notes and follow-up. They suit teams whose leads arrive by phone and by chat, and who want both handled under one plan and one onboarding.

Voice agent + AI Employee

Shared CRM notes

Consent-based follow-up

How a bundle works

One lead, one record, from the first call to the follow-up.

In a bundle, the voice agent and the AI Employee work from the same lead-capture and routing rules. A call that qualifies becomes CRM notes and a task; the AI Employee picks up the follow-up in chat or by SMS with contacts who have opted in; your team sees one history instead of two.

The three layers are configured together during onboarding, so the handoff between phone and chat is designed once rather than stitched together later.

Phone

Buy-Lingual™ AI Voice agent

Answers inbound calls and books appointments; from Growth, it qualifies callers and starts missed-call recovery for contacts who opted in.

Chat and SMS

AI Employee

Handles follow-up in chat and by SMS with contacts who opted in, and keeps the conversation moving after the call.

Shared

Workflow layer

Lead capture and routing, CRM notes and task updates; from Growth, pipeline updates and admin task automation.

Bundle or single product?

Buy what the workflow needs, not more.

A bundle isn’t the right answer for everyone. Here is how to decide.

Voice on its own

Most leads arrive by phone and your team already handles follow-up well. Start with Buy-Lingual™ AI Voice.

Buy-Lingual™ AI Voice →

AI Employees on their own

Leads come through your website and by text, and your calls are already covered. Start with AI Employees.

AI Employees →

A bundle

Leads arrive on both channels and the gap is between them: calls that never get a follow-up, chats that never become a booking. That is what a bundle is for.

Bundles

Launch, Growth and Scale.

Three bundles, formerly sold as the Better Together package. Each pairs a voice agent with an AI Employee; higher tiers add qualification, recovery and custom workflow work.

Launch

For covering calls, leads and basic admin.

  • AI voice agent
  • AI Employee
  • Inbound call handling
  • Basic outbound follow-up to contacts who opted in
  • Appointment booking
  • CRM notes and task updates
  • Lead capture and routing
  • Basic workflow setup
  • Standard onboarding

Pricing on request

Growth

For qualifying, booking and following up on leads end to end.

  • Everything in Launch
  • Advanced AI voice agent
  • Advanced AI Employee
  • Lead qualification
  • Missed-call recovery for contacts who opted in
  • Multi-step follow-up
  • CRM pipeline updates
  • Appointment reminders
  • Admin task automation
  • Sales and support workflow setup
  • Priority onboarding

Pricing on request

Scale

For a full front office across sales, admin and support.

  • Everything in Growth
  • Premium AI voice agent
  • Premium AI Employee workforce
  • Advanced outbound campaigns to consenting contacts
  • Multi-language support
  • Advanced CRM automation
  • Lead routing and escalation
  • Reporting and performance review
  • Custom workflow architecture
  • Dedicated launch support
  • Priority optimization

Pricing on request

Missed-call recovery, with consent

Recovery sequences reach only people who opted in.

On Growth and Scale, an unanswered call can start a recovery sequence: a return call, a text and a CRM task for your team. The call and the text go only to contacts who have given consent to be contacted that way. Under our Acceptable Use Policy, customers must maintain Do Not Call lists and honor opt-out requests.

Mission Brief

Find out whether a bundle fits before you buy one.

We walk through your phone, chat and CRM workflow and tell you plainly whether a bundle, a single product or something custom is the better fit.